We are glad you've decided to join our platform, Duck Duck Bingo! However, before we can start operating together, please take some time to carefully read these Terms & Conditions (the "Agreement"). They set out the terms on which you may access and use our services.
By registering for an account with us or by using any part of our platform, you agree that you will comply with all applicable laws when using our services. If you have questions about these Terms & Conditions, please contact our support team.
You must be at least 18 years old to use our platform. We reserve the right to request proof of age from users and may suspend or terminate your account if you are under-age.
Minimum Age Requirements
Our platform is intended for adult users only, which means that anyone using our services must be at least 18 years old. Please note that we cannot verify your actual age and it's up to you to ensure you meet this requirement.
We reserve the right to restrict access to our platform from certain jurisdictions. If you try to register for an account while in a restricted jurisdiction, your registration will be rejected.
Account Registration Rules
To register for an account with us, you'll need to provide some basic information about yourself and agree to these Terms & Conditions. Please note that we may request additional documentation to verify your identity.
You must not have more than one active account with us at any given time. If you try to register a new account while already having an existing one, it will be rejected.
Identity Verification and KYC
We reserve the right to request identification documents from our users in order to verify their age and other details provided during registration. You are responsible for providing accurate information about yourself when registering.
You must provide us with accurate personal information during your account registration process, including your name, address, date of birth, email address, telephone number, password, and any required identification documents. If you make changes to these details at a later time, please notify our support team immediately.
Account Security Responsibilities
To keep your account secure, it's essential that you:
1. Keep your login credentials confidential; avoid sharing them with others
2. Regularly update your email address (and password) if there are any security concerns or potential issues
3. Monitor for suspicious activity on your account and inform us immediately if you suspect something is amiss.
Login Credentials and Password Protection
Please note that it's not our responsibility to verify the accuracy of user information provided during registration. Your safety depends entirely upon keeping your personal data up-to-date and secure at all times.
The following actions are prohibited on our platform:
- Any form of cheating or collusion while gaming with other users- Misusing account details for creating new accounts (e.g., through identity theft)- Attempting to deceive or manipulate the random number generator system- Harassing, threatening, defaming, abusing, spamming, sending bulk unsolicited emails or otherwise interfering
Some of our bonuses and promotions have specific rules that must be followed for them to apply. You can find out more information about these offers by reading their respective terms on the relevant page.
Wagering Requirements
When you claim a bonus, we will display any wagering requirements for that offer in the promotional details section below it.
We monitor accounts which show excessive activity (bonus hunting) closely and may prevent any future bonuses to those who engage such behavior.
If you suspect someone is engaging in bonus abuse, please contact our support team immediately.
Responsible Gambling Expectations
It's essential that users gamble responsibly on our platform. We provide tools for setting deposit limits, reality checks, cool-offs (temporary self-exclusion from all games), and long-term account closure which last a few years depending on jurisdiction.
We allow users the option to exclude themselves temporarily or permanently from playing at Duck Duck Bingo.com. Please contact our support team if you wish to restrict your access in any way. It's up to you whether to use these features; there are no negative repercussions for choosing to play responsibly.
To ensure fairness, we have put rigorous testing mechanisms into place which can be found on our site (usually under "About" - click about) or by contacting support. The Random Number Generator system ensures that game outcomes occur randomly at any moment in time; nobody influences this system except a random key which generates every number within it.
Suspension or Closure of Accounts
If you fail to comply with these Terms & Conditions, we reserve the right to suspend your account and/or close it without prior notice. This can be due to cheating, fraud, gaming while underage or other activities prohibited by our terms.
All rights (including patents), title and interest in and to our platform are owned solely by Duck Duck Bingo. You must not claim any rights to these unless explicitly given permission for your actions through written contract from the company.
Limitation of Liability
We will never be held liable for personal or third-party losses resulting directly from using this service; also we do not accept responsibility in case of unexpected technical interruption that could cause voided gameplay
From time-to-time, our platform may undergo improvements and these are subject to being changed which will have a certain effect on what has been agreed before.
Contact or Support Guidance
If you need assistance with understanding any aspect of this agreement please don't hesitate reaching out via the support button available throughout site.
By registering for an account with us, using our services in any way, continuing your visit to Duck Duck Bingo after being presented these T&Cs (once) indicates full acceptance and acknowledgment that all below rules have been clearly understood. Thank you!